Informed Financial Consent

Information for Patients

Epworth HealthCare is a private not-for-profit hospital group. When you are a patient at an Epworth hospital, you will incur fees. These fees are made up of several components.

Hospital Fees
Staff from Patient Admissions at Epworth HealthCare can advise you of the hospital fees that you can expect to pay depending on your level of health cover.

It is advised that you contact your insurance company prior to admission to confirm your level of cover for your hospitalisation. You should provide your insurance company with your length of stay and item numbers for the procedure  you will be having (available from the surgeon's consulting rooms). Patients hospitalised within 12 months of joining a health fund must pay the total hospital account on admission.

Any patients who are self-insured should contact Epworth Cliveden to confirm the costs. All out-of-pocket expenses are to be settled on admission. Our Receptionist will endeavour to contact you prior to admission to confirm any costs involved with your hospitalisation.

If you have a question about hospital fees, please contact Patient Admissions on 03 9419 7122.

Doctors' Fees
There may be doctor's fees (for example the surgeon and anaethetist) associated with your admission which are in addition to hospital costs and are billed separately. Wherever practical, your treating doctors should be prepared to discuss their professional fees with you before providing their services. For major treatment, this information should preferably be provided in writing. Please contact your doctor’s office staff if you have a question about the doctor’s fees.

If this information is not provided, it is your right to ask for it before you receive the service or agree to a proposed treatment. You should ask the doctor’s office staff for this information.

You can download further information about Informed Financial Consent, including what questions to ask your doctor in relation to fees, by downloading the following fact sheet: