Paying your account

Account enquiry form

Epworth HealthCare operates under the auspices of the Uniting Church and is a not for profit organisation with any surplus funds being reinvested in the further development of hospital facilities and patient care.

The hospital has agreements with the major health insurance funds. All fees relating to medical practitioner care (excluding hospital fellows), pathology and radiology are charged separately. Patients are advised to check with their relevant health fund before admission to confirm their level of cover or, alternatively they may telephone the Patient Administration Office on the number below.

Non-hospital fees will be billed separately and may include: surgeon, anaesthetist, medical services, cardio-pulmonary bypass (perfusion), pathology, pharmacy, radiology/X-Ray, physiotherapy and allied health practitioners (where no arrangement exists between Epworth and your health fund), and ambulance charges to or from Epworth Richmond.

Medicare refunds some non-hospital charges and your health fund may also cover a further portion but you will be required to pay the balance. If you have any questions on these charges please check with Medicare and your health fund.

Epworth HealthCare accepts cash, cheques, EFTPOS and all major credit cards. Payment at time of admission is appreciated.

If you have a query about your account, please use this form to contact the accounts department directly.