Medical records



Patients may access their health information records held by Epworth HealthCare, in accordance with the Victorian Health Records Act 2001 and the Commonwealth Privacy Act 1998.

 

You may request either a copy of your medical record or to view your medical record.

 

Epworth requires payment of fees for access to patient information as per the Health Records Act 2001.

 

Request access to medical records


 

How to complete the form:

 

  • Download the Access Medical Records Form​
  • Save the PDF document to your computer
  • Complete the form – you can type directly into the form, attach certified copy of photo ID and return by email: eh.medicolegal@epworth.org.au​ OR
  • Print the form, complete by hand, attach certified copy of photo ID, and return by either mail: 89 Bridge Road, Richmond Vic 3121 or fax: 03 9429 9075

 

In accordance with the Health Records Act 2001 it may take a maximum of 45 days to complete individual requests.

 

Please note:

 

  • If providing a pre-payment for accessing medical records, please note if the request is cancelled there will be no refund


 

For more information


 

Any queries or questions can be sent to the MedicoLegal Officer via the details above or by calling 03 9426 6554 or 03 9426 8503 between 9am and 5pm weekdays. Messages received out of these hours will be attended to the next business day.


 

Health information services contact details

 

Epworth Brighton

Please direct all enquires to Richmond HIS


 


 


 

Epworth Camberwell

888 Toorak Rd, Camberwell, 3124

 

Mon - Fri: 8:00am - 4.00pm
Weekend: Closed

 

Phone: 03 9805 4139
Fax: 03 9805 4266
Email: EC-HIS@epworth.org.au


  

Epworth Cliveden

Please direct all enquires to Freemasons Clarendon Street HIS


 



 

Epworth Eastern

Level 6, 1 Arnold Street, Box Hill, 3128

 

Mon - Thurs: 8.00am - 9.00pm
Fri: 8:00am - 5:00pm
Weekend: 8:00am - 4:00pm

 

Phone: 03 8807 7662
Fax: 03 8807 7601
Email: EE-HIS@epworth.org.au

 

 

Epworth Freemasons Clarendon St

Basement, 166 Clarendon Street,

East Melbourne, 3002

 

Mon - Fri: 6.30am - 9.00pm
Sat: 6.30am - 4.30pm
Sun: 8.00am - 4.30pm

 

Phone: 03 9483 3690
Fax: 03 9483 3350
Email: EF-HIS@epworth.org.au


 

Epworth Freemasons Vic Parade

Ground Floor, 320 Victoria Parade, East Melbourne, 3002

 

Mon - Fri: 8.30am - 7.00pm
Sat: 8.00am - 2.30pm
Sun: Closed 

 

Phone: 03 9418 8179
Fax: 03 9418 8109
Email: EF-HIS@epworth.org.au

Epworth Hawthorn

50 Burwood Rd, Hawthorn, 3122

 

Mon - Fri: 9.00am – 4.30pm
Weekend: Closed

 

Phone: 03 9415 5703
Fax: 03 9415 5669


 

Epworth Richmond

Level 1 Cato Wing, 89 Bridge Road, Richmond, 3121 

 

Mon - Fri: 8.00am - 9.00pm
Weekend: 8.00am - 4.30pm 

Public Holidays: 8.00am - 4.30pm

 

Phone: 03 9426 6570
Fax: 03 9429 9075
Email: ER-HIS@epworth.org.au

 

Epworth Geelong

Level 1, 1 Epworth Place, Waurn Ponds,

VIC 3216

 

Mon - Fri: 8.00am – 5.00pm
Weekend: Closed

 

Phone: 03 5271 7744
Fax: 03 5271 7755

Email: EG-HISClerical@epworth.org.au