Medical records



Patients may access their health information records held by Epworth HealthCare, in accordance with the Victorian Health Records Act 2001 and the Commonwealth Privacy Act 1998.

 

You may request either a copy of your medical record or to view your medical record.

 

Epworth requires payment of fees for access to patient information as per the Health Records Act 2001.

 

Request access to medical records


How to complete the form:


  • Download the Access Medical Records Form​
  • Save the PDF document to your computer
  • Complete the form – you can type directly into the form, attach certified copy of photo ID and return by email: eh.medicolegal@epworth.org.au​ OR
  • Print the form, complete by hand, attach certified copy of photo ID, and return by either mail: 89 Bridge Road, Richmond Vic 3121 or fax: 03 9429 9075

 

In accordance with the Health Records Act 2001 it may take a maximum of 45 days to complete individual requests.


Please note:


  • If providing a pre-payment for accessing medical records, please note if the request is cancelled there will be no refund


For more information


Any queries or questions can be sent to the MedicoLegal Officer via the details above or by calling 03 9426 6554 or 03 9426 8503 between 9am and 5pm weekdays. Messages received out of these hours will be attended to the next business day.



Health information services contact details


Epworth Brighton

Ground level, 85 Wilsons Street, Brighton 3186


Mon - Fri: 9.00am - 4:30pm
Weekend: Closed


Phone: 03 9591 9400
Fax: 03 9592 9305
Email: EB-HIS@epworth.org.au 




Epworth Camberwell

888 Toorak Rd, Camberwell, 3124


Mon - Fri: 8:00am - 4.00pm
Weekend: Closed


Phone: 03 9805 4139
Fax: 03 9805 4266
Email: EC-HIS@epworth.org.au



Epworth Cliveden

29 Simpson Street, East Melbourne, 3002


Mon - Fri: 8.00am - 4.30pm
Weekend: Closed


Phone: 03 9419 7122
Fax: 03 9419 0347




Epworth Eastern

Level 6, 1 Arnold Street, Box Hill, 3128


Mon - Thurs: 8.00am - 9.00pm
Fri: 8:00am - 5:00pm
Weekend: 8:00am - 4:00pm


Phone: 03 8807 7662
Fax: 03 8807 7601
Email: EE-HIS@epworth.org.au



Epworth Freemasons Clarendon St

Basement, 166 Clarendon Street, East Melbourne, 3002


Mon - Fri: 6.30am - 9.00pm
Sat: 6.30am - 4.30pm
Sun: 8.00am - 4.30pm


Phone: 03 9483 3690
Fax: 03 9483 3350
Email: EF-HIS@epworth.org.au




Epworth Freemasons Vic Parade

Ground Floor, 320 Victoria Parade, East Melbourne, 3002


Mon - Fri: 8.30am - 7.00pm
Sat: 8.00am - 2.30pm
Sun: Closed 


Phone: 03 9418 8179
Fax: 03 9418 8109
Email: EF-HIS@epworth.org.au

Epworth Hawthorn

50 Burwood Rd, Hawthorn, 3122


Mon - Fri: 9.00am – 4.30pm
Weekend: Closed


Phone: 03 9415 5703
Fax: 03 9415 5669


Epworth Richmond

Level 1 Cato Wing, 89 Bridge Road, Richmond, 3121 


Mon - Fri: 8.00am - 9.00pm
Weekend: 8.00am - 4.30pm 

Public Holidays: 8.00am - 4.30pm


Phone: 03 9426 6570
Fax: 03 9429 9075
Email: ER-HIS@epworth.org.au