Epworth HealthCare 2018–2022 strategy



At Epworth, we care for people.


The Epworth HealthCare 2018–2022 strategy is underpinned by a conviction that patients remain at the centre of all we do and seeks to achieve a positive, meaningful and sustainable impact on the health and wellbeing of our community. Our vision drives us to make a difference through our care, so that people can live healthier lives.



Caring for People.  Innovating for a healthy community.


It is important that Epworth is responsive to the changing landscape of healthcare and the community, including:

  • a population that is growing, aging and developing complex chronic conditions

  • people who are seeking care designed around their needs and choices

  • the value people place on private health insurance

  • an emphasis on quality and safety

  • how Epworth can more broadly support people in their health and wellbeing. 

As a leading not-for-profit health care provider, we have given deep consideration to how Epworth can have a positive and meaningful health impact for our patients and community.  Epworth is fortunate that our people constantly bring ideas and opportunities to enhance the patient experience and champion improvements in our services. This energy for innovati

on in care is highly valued. Our people have contributed to reflect this through our statement of purpose.



Every patient matters. We strive to improve health outcomes and experiences through compassion, collaboration, learning and innovation.

Accordingly, our future success demands new thinking, enhanced care models and innovative approaches. Our strategic intent is expressed through four pillars – connected care, empowered people, innovative practice and sustainability – enabling us to respond to continuous change with agility and focus.

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We are committed to achieving our vision through a strategic program of work within each pillar with clear goals to provide an outstanding experience and achieve the best health outcomes for our patients; and, to inform and enable health in our community.


The strategy has been informed by extensive engagement with our people, our Board and external stakeholders. These include our visiting medical officers, patient representatives, donors, volunteers, health sector leaders, funders and providers, and experts from the technology, academia, infrastructure and financial sectors.