Hospital Standards


At Epworth HealthCare, our vision and purpose ensures that our patients are at the centre of all we do.  We strive to improve health outcomes and experience through compassion, collaboration, learning and innovation. To ensure that we meet our goals in improving your health outcomes, we measure our performance against national benchmarks for a range of patient safety and quality measures. Where no national standards exist, we set our own. In fact, we often set higher standards for ourselves – we don’t just want to provide good care, we want to provide the best care.

To view information and innovations relating to key patient care and experience measures, please select from the menu below.



Epworth is accredited under the National Safety and Quality Health Services (NSQHS) Standards. The 10 mandatory standards provide a national statement about the level of care consumers can expect from health service organisations. For further information, please click here [takes them to a page where each of the fact sheets are linked].

Accreditation is a formal process whereby an independent team of healthcare professionals review the quality and safety of services provided.  The team rates our performance against each criteria. 

In 2016, Epworth was successfully accredited against the NSQHS Standards. We received 31 Met with Merit ratings which highlights that we consistently provide a high level of care to our patients.​