For visitors

Visiting hours

Visitors are welcome between the times below, seven days a week.


Level 2 North:

11am - 1pm & 4:30pm - 8:00pm

Level 4 South: 11am - 1pm & 4:30pm - 8:00pm
Level 4 North: 11am - 1pm & 4:30pm - 8:00pm
​Level 5 South: ​11am - 1pm & 4:30pm - 8:00pm
​Level 5 North: 11am - 1pm & 4:30pm - 8:00pm
Intensive care unit (ICU): 11am - 1pm & 4:30pm - 8:00pm
​Coronary care unit (CCU):
​11am - 1pm & 4:30pm - 8:00pm

Patients have a daily rest period between 3:00pm to 4:30pm.

Long visits may tire patients, so please show consideration and stay for short periods only. We also ask that visitors are considerate of other patients and keep noise levels low when visiting, and supervise children at all times.

In the interest of all patients, if you feel unwell or know you have a cold or flu please refrain from visiting until your health improves. Please encourage others to take similar protective measures.

Lilies are known to cause allergies and related symptoms in some people. In order to protect our patients, staff and visitors from this known allergen, Epworth does not allow lilies to be brought into any of our hospitals. All other flowers are welcome.



Refreshments and meals


Hudsons Coffee is located on the ground floor / level 1 of Epworth Eastern. It offers hot and cold drinks, snacks and light meals. Newspapers and magazines are also available. Hot meals are available in the adjoining bistro at lunchtime from 11.30am – 2pm.


Monday to Friday: 6.30am - 6pm
Saturday: 8am - 6pm

Sunday: 9am - 4pm


Soft drink and snack vending machines are available on level 1 (street level). Box Hill shopping and dining is a short walk away, and the Box Hill R.S.L. is just across Nelson Road, next to the park.





Slade Pharmacy at Epworth Eastern offers comprehensive services to both visitors and patients.


Monday to Friday: 8am - 6pm

Saturday: 8am - 3pm

Sunday: 9am - 12pm


The pharmacy supplies prescriptions, over the counter pharmaceuticals and a range of nutritional and home healthcare products. Pharmacy staff are available to counsel patients on the correct use of drugs.


Chinese Speaking Concierge

At Epworth Eastern, we provide a Mandarin speaking concierge service.


Chinese Speaking Concierge