For visitors

Rest is an important part of our patients' healing process. To ensure every patient has an opportunity to rest, we have a dedicated rest period each day and scheduled visiting hours.

Visiting hours - rehabilitation patients


Visitors for rehabilitation patients are welcome from:

4pm – 8pm    Monday to Friday

1 pm – 8pm   Saturday and Sunday

To visit outside these times please contact the ward/unit manager as patients may be attending therapy treatment between 9:00am and 4:00pm.

Visiting hours - all other patients

For all patients within our acute site, visitors are welcome daily from:

11am – 8pm, with a rest period from 1pm- 3pm for all wards.

We ask that all visitors work with our healthcare team to respect our patient rest periods. 


Long visits may tire patients, so please show consideration and stay for short periods only. We also ask that visitors are considerate of other patients and keep noise levels low when visiting, and supervise children at all times. Quiet Hospitals Help Healing. 


In the interest of all patients, if you feel unwell or know you have a cold or flu please refrain from visiting until your health improves. Please encourage others to take similar protective measures.  We do offer hand hygiene facilities across the hospital so we encourage to use this when entering our hospital or ward environment, to protect the safety of our patients.


Lilies are known to cause allergies and related symptoms in some people. In order to protect our patients, staff and visitors from this known allergen, Epworth does not allow lilies to be brought into any of our hospitals. All other flowers are welcome.

The Epi Cafe

The Epi Cafe is located on Level 2 Gray Wing. The cafe sells an array of hot meals, sandwiches, snacks and drinks and is open weekdays from 6.45am–7pm and weekends from

8.30am–6.30pm. The Epi Cafe welcomes all patients and visitors. A fully vended service is available 24 hours a day, seven days a week. 

Bridge Place

Bridge Place is situated on the ground floor of the Danks Wing, early located from the Bridge Road entrance. Light refreshments are available including a selection of coffees, hot and cold snacks, cakes and sandwiches.


Open Monday to Friday 7am – 8pm, Saturday and Sunday 8am – 8pm.




Ngenious Floriade Florist services all Epworth campuses, seven days a week. The florist provides the highest quality flower arrangements with delivery to all Epworth hospitals, including free delivery to Epworth Richmond.


Orders for flowers can be arranged online or by telephoning 03 9426 6124 or 03 9421 5885 between 8.30am – 8.30pm Monday to Friday, 9am – 7pm Saturday, and 10am – 7pm Sunday.

VISA, MasterCard, AMEX and Diners Club are accepted.  





Slade Pharmacy at Epworth Richmond offers comprehensive services to both visitors and patients. It is open seven days a week from 8am – 10pm.


The pharmacy can supply prescriptions, over-the-counter pharmaceuticals and a wide range of nutritional and home healthcare products. Pharmacy staff are available to counsel patients on the correct use of drugs.


Accommodation for visitors


There is a range of accommodation options for visitors to Melbourne within walking distance or a short tram/taxi ride of Epworth Richmond. Download a detailed listing​​​.  


Please note that rates are subject to change without notice and should be confirmed before making a booking.