Patient and visitor information

At Epworth HealthCare we aim to give you the best care and support to ensure your comfort and welfare. The information provided in this section is designed to help you and your family prepare for your forthcoming admission.

Essential information on the admission process and your stay in hospital, including financial details, what to bring and what to expect. You can also submit your details using the online admission form.

Parking, transport and visiting hours

Directions for visiting an Epworth HealthCare location.

Hospital fees

Details on the types of fees you may encounter during your stay in hospital and what they cover.

Account enquiries

How to pay or enquire about your account.

Medical records

Obtain copies of your medical records and learn about our privacy responsibilities.

Pastoral care

Epworth provides pastoral services for a variety of faiths and backgrounds.

Patient feedback

Epworth welcomes both positive and negative feedback from our patients so we can constantly improve our level of care.

International patients

Information for international patients who decide to have their medical treatment in Australia.