Epworth’s Point of Care
Point of Care is an interactive in-room touch screen system designed to help improve all aspects of your stay during your time with us. A welcome screen will introduce you to your treatment team and provide information about your stay, as well as a 'how to use Point of Care' instructional video and a video welcoming you to Epworth.
Point of Care also offers an interactive meal ordering system and you can order meals any time between from 7:00am – 8:30pm from a wide ranging menu catering for all dietary requirements.
TV is also available through Point of Care, with Netflix, Stan and all popular free to air channels available. Please remember to bring your login details with you if you would like to watch Netflix or Stan during your stay.
All major radio stations can be played through Point of Care, including 3AW and ABC along with audio books.
A small selection of games including Sudoku, Mini-golf and Trivia can also be played through the Point of Care system.
Please note: Point of Care is not available on our mental health wards at Epworth Camberwell.
Free news service
Patients and visitors can access news in The Australian, Herald Sun, Geelong Advertiser and a range of metro and regional titles free of charge during their stay or visit to Epworth. The NewsWiFi service can be accessed from the bedside Point of Care system, or from a mobile or tablet device when logged on to the Epworth Wi-Fi network.
Patients will be given their own unique code, allowing them to log onto our Wi-Fi network at any time.
Patients will have their own phone in-room, allowing them to be reached directly at any time.
Pastoral Care at Epworth HealthCare embraces both the secular and the sacred. Support is offered irrespective of religious or other beliefs and all religious or other beliefs are treated with the highest respect. We aim to offer timely and appropriate support, especially at times of acute anxiety and loss. Pastoral care is offered to patients, families and staff by qualified pastoral care staff and chaplains. Accredited visitors from various faith traditions visit regularly or on request.
Epworth runs a volunteer program, which helps provide support to all of our hospitals and patients. Our volunteers can help patients in a number of ways, including:
- Concierge assistance to visitors
- Delivering mail
- Keeping patients company