Epworth endorses the Australian Charter of Healthcare Rights. The Charter describes what you, or someone you care for, can expect when receiving health care.
We encourage our patients to become partners in their own care. We know care that involves your needs and preferences lead to better health outcomes and a better experience.
Our Consumer Advisory Committee (CAC) plays an important role in ensuring we partner with our patients, consumers and the community in the planning, delivery and improvement of our services.
Launched in 2020, our strategy outlines a plan of action to support consumers to be active participants in their own care and to have a voice in shaping how we plan and deliver our services.