Partnering with consumers
At Epworth, we are committed to partnering with you to provide a service that meets your needs and goals. We value the contribution you, our consumers, make to improving how we plan and deliver care.
Your healthcare rights and responsibilities
Epworth endorses the Australian Charter of Healthcare Rights. The Charter describes what you, or someone you care for, can expect when receiving health care.
How we plan your care with you
We encourage our patients to become partners in their own care. We know care that involves your needs and preferences lead to better health outcomes and a better experience.
Partner with us - become a consumer advisor
We encourage our consumers to have a voice in how our services are provided and how they can be improved. Get involved by becoming a consumer advisor.
Patient feedback
We want you to let us know how well we’re doing and what we can do to improve.
Consumer Advisory Committee
Our Consumer Advisory Committee (CAC) plays an important role in ensuring we partner with our patients, consumers and the community in the planning, delivery and improvement of our services.
Partnering with Consumers Strategy
Launched in 2020, our strategy outlines a plan of action to support consumers to be active participants in their own care and to have a voice in shaping how we plan and deliver our services.