At Epworth, we strive to provide high quality and safe care for every patient. At times things may go wrong and you may experience an unexpected adverse outcome, an 'adverse event'.
If this happens, you can expect to have an open discussion with the treating team, your family members and / or carer(s) about:
- what happened
- what is being done about it and
- the steps we are taking to prevent it from happening again
Open disclosure is the name given to this communication process.
Please refer to the Open disclosure brochure or the Epworth Open Disclosure Protocol.
Open disclosure brochure
Information for patients, family/carers about adverse events and open disclosure.
Open disclosure protocol
Open disclosure is an open discussion with a patient and / or carer about an incident that resulted in harm to that patient while they were receiving care.