Coming to Emergency

Coming to an emergency department can be frightening, as it is usually the result of an unexpected and potentially traumatic event. So it is reassuring to know that you can rely on the world-class expertise of our emergency departments in Richmond and Geelong.

What to bring:

Current medications or prescriptions
Healthcare card
ID (e.g. driver's license)
ID of refugee status
Letters from your GP or other healthcare providers which could be relevant to your treatment
Medicare card
Pension card
Private health insurance card
Veterans Affairs ID

How to find us:

Epworth Richmond

Location

Emergency is located at 62 Erin Street, Richmond.

Arriving by car

Cars may be brought to the entrance of the emergency department, where there is a 5-minute parking limit for drop-offs.

Parking is available in adjacent streets or in the hospital car park, which can be entered from 89 Bridge Road. The car park is open every day from 6:00 am to 10:45 pm.

A discounted parking pass is available for patients attending Epworth Richmond emergency department.

Arriving by ambulance

Patients with private health cover are entitled to ask the ambulance to take them to a hospital of choice. However, ambulance staff can decide at their discretion whether they can accommodate requests.

Epworth Geelong

Emergency is located at the far end of Epworth Place (off Pigdons Road) past the visitor car park and main entrance.

Arriving by car

Temporary parking is available at the front of the emergency department entrance for up to 15 minutes. Follow the signs along Epworth Place to the emergency department.

A discounted parking pass is available for patients attending Epworth Geelong emergency department.

Arriving by ambulance

As a private patient, you are entitled to ask the ambulance to take you to the hospital of your choice. However, ambulance staff can decide at their discretion whether they can accommodate your request.