We trust this information below helps you to prepare for you application experience with us. If you have any specific job-related questions, reach out to the person identified in the advert. If you have any systems-related questions, please reach out to Recruitment Services via: [email protected]

  • Privacy

    We understand your personal details are important to you and we treat them with the upmost care. All your information is protected from misuse, interference, loss, unauthorised access, modification and disclosure. Your details will only be used for recruitment purposes and you have complete authority to request access to the information we hold about you.

    • Our Privacy Policy will provide you with detailed information on your rights.
  • How to apply

    You’ll find a list of all current job opportunities in the Epworth Careers Portal. There’s also the opportunity for you to submit an expression of interest for consideration to future roles.

    Your job application must be submitted online using the Epworth e-recruit system, Mercury, and once you’re into the system, it’s a simple step-by-step process. You’ll be asked for things like your personal details, submitting a relevant CV, maybe uploading a cover letter, acknowledging some pre-employment requirements and finally your consent to submit the application. There’s a handy Application Guide (PDF, 596KB) included in the online advertisement and once you’ve submitted your application you’ll receive an acknowledgement email from Mercury.

  • Time frames

    This is always a difficult question to answer. Our hiring managers run their own recruitment activities. What this means is that while we can give you an approximate timeframe, we can’t always meet these timeframes. On the advert, you’ll see when applications close. If your application is successful, you may hear from us before the close date. General rule-of-thumb is that you’ll hear from us between two to four weeks from the close date to know if you’re progressing to the next stage, still in the mix or aren’t progressing.

  • Who’s involved – what’s the process

    Our Hiring Managers run all their own recruitment activity at Epworth HealthCare. In every advertisement there will be contact details for the person to contact should you require information about the specific opportunity. If you’ve a question about the e-recruit system, our Recruitment Services team is on-hand to help. You can email our team at: [email protected]

    As you progress through the recruitment process, you’ll get to meet various people along the way. You’ll speak with your new line manager, maybe a couple of team members, a People & Culture member, a senior manager or even the CEO! We’ll try to have you meet as many relevant people through the process to help you decide if you want to work with us.

  • Registration / Qualifications

    As part of your experience, somewhere along the way, we’re going to have you upload a copy of your qualifications and registrations if relevant. As a health service, we’re required to hold this information and as this is your personal information they’ll be kept in accordance with our Privacy Policy. Have them handy when you’re completing your application.

  • Selection process
    Our selection process is quite comprehensive as we want to make sure that you and we have all the information needed to make an informed decision. We take the time to review your application in line with the requirements of the role and if there’s alignment, we’ll reach out to you and have an initial conversation about the role and what you’re seeking in the next opportunity. From there, if there’s a match (you’re interested + we’re interested), you’ll be invited in for an interview. You’ll participate in a blended interview – a mix of technical and behavioural questions where you’ll have the chance to ask us questions. From there, if the results are positive, we’ll reach out to conduct reference checks. The final selection is based on all elements uncovered by us and by you throughout the experience, keeping it as free from bias and transparent as possible.


  • Assessments – what and why

    We’re a values-based organisation and really like it when there’s alignment between your values and ours. It makes the relationship stronger! What this means is that you’ll complete a Values and Behaviours assessment as part of your experience. This tool is used to understand how likely you are to handle relevant work-related activities such as working in a team, problem-solving, coping with stress and more. It also helps us understand how you will assimilate into a given team and what we need to do to set you up for success if you’re selected.

  • Receiving feedback

    We’d really like to give everyone tailored and meaningful feedback to help you with your job search. The number of applications we receive makes it difficult to do this. What we do though is that if you’ve been successfully invited for an interview and if, unfortunately you don’t progress, the hiring manager will reach out to you and give you some meaningful feedback. We aim to make sure that everyone is notified by email at least, to advise you of your application progress.

  • Pre-employment checks

    We’ll ask you to complete a couple of pre-employment checks if you’re successful in securing a position. These are standard checks that include a Police Check, Working Rights and or Visa Check and also sight your valid Working With Children Check (you’ll need to have this as we’re a Child-Safe organisation). Should something appear on your Police Check, it may not discount you from the application process. It means that we’ll reach out to you to understand what it is and include the information as part of the overall selection.

  • On-boarding

    If you’re offered a position, and you accept (we hope you do!), you’ll negotiate a start date. So you can be set up effectively, and make sure you get paid, please give yourself ten business days to move through the on-boarding experience and complete the e-learning modules. You’ll provide bank account details, tax file number, superannuation information, health check, immunisation check, etc. The e-learning will give you more insight into Epworth and start to build the excitement that is ‘starting a new job’! When completed, you’ll be all set and ready to come to orientation on Day 1. Welcome onboard!

  • Your first 90 days

    Your first 90 days are one of the most important times and will set you up for success. Day 1 will see you attend an Epworth orientation where you’ll be welcomed as a new employee with us. You’ll learn about our strategy, goals and vision; health, safety and well-being; and understand the importance of Epworth Excellence and customer service through practical skills, tips and tools all within a highly interactive, story-focused and engaging session. At orientation, you’ll be given an Epworth Passport and when you meet your team, a buddy will reach out to you to help you navigate your way through. Your manager will also set up some regular times with you to point you in the right direction, answer your questions and link you in with where to access training and relevant information to help with your role.