Epworth Richmond


89 Bridge Road


VIC 3121

Phone: 03 9426 6666

Fax: 03 9427 0353

24 Hour Emergency Department

Enter via 34 Erin Street, Richmond

ED Phone: 03 9426 6303
Always call 000 in an emergency

Epworth Richmond is Victoria’s largest private hospital and specialises in cardiovascular services, orthopaedics, neurosciences, oncology and general medicine. We operate a 24/7 emergency department which treats over 26,000 patients a year.

Epworth Richmond is equipped with quality facilities and the latest technology, including a 15 bed intensive care unit, 21 operating theatres, Australia’s first da Vinci robotic system, day surgery facilities, four cardiovascular laboratories, community care, 61 beds for rehabilitation patients and a Hospital in the Home service.

With close to 47,000 admissions, more than 1,800 staff members and 1,200 accredited visiting specialists, Epworth Richmond is a leading health care provider in Australia.

Epworth Richmond redevelopment

Epworth Richmond is undergoing a major redevelopment – redesigning, upgrading and expanding the hospital to provide more services, reach more patients and surpass the latest expectations in private healthcare.

Undertaken in carefully planned stages to provide continuous patient care throughout, the redevelopment has so far delivered:

  • a dedicated specialist consulting tower on Bridge Road

  • a purpose-built day oncology and renal dialysis unit with 40 chairs and brilliant views of Melbourne

  • established a new clinical education and simulation centre providing an important resource for training doctors, nurses and students

  • soon to open - a new wing collocating Epworth Richmond’s critical care facilities with a larger space for the emergency department, intensive care and cardiac unit

  • building six new theatres and opening three new levels of private inpatient accommodation

Read more on the redevelopment, watch videos, see our career opportunities



    Operating theatre suite


    The main operating theatre suite at Epworth Richmond is located on level 3 of the Erin Street building and consists of eight theatres. There are two digital theatres that have state of the art facilities with the latest technologies that allow best quality images, as well as a dual console da Vinci surgical robot that can be used for minimally invasive procedures and specialist training.


    Day surgery unit


    The day of surgery admissions unit is located on level 3 of the Leigh Place building at Epworth Richmond and features four operating theatres and two endoscopy rooms.


    Syme theatres


    The Syme theatres comprise of four operating theatres supported by a day of surgery admission unit.


    Rehabilitation unit


    Epworth Richmond has 61 beds for rehabilitation patients and offers best practice rehabilitation for:

    • acquired brain injury (ABI)

    • orthopaedic surgery e.g. total hip/knee replacement/spinal surgery

    • pain syndromes and associated functional restoration

    • stroke and other neurological conditions e.g. Parkinson's Disease and Multiple Sclerosis

    • deconditioning.


    The rehabilitation unit provides individualised programs for patients requiring inpatient, outpatient and community rehabilitation. The aim is to return individuals to as productive and functional status as possible, enabling people to live in the community with a lifestyle maximising functional ability and quality of life.

    Sleep unit at Epworth Richmond

    With increasing need for sleep analysis, Epworth Richmond have now opened a dedicated state of the art sleep unit specifically to help people who suffer from conditions like insomnia, snoring, sleep apnoea, periodic limb movement and excessive daytime sleepiness.

    Epworth Richmond
    89 Bridge Road, Richmond VIC 3121
    Phone : 03 9426 6666

    Phone the sleep unit during business hours: 03 9516 2797

    Getting here

    Epworth Richmond is located at:

    89 Bridge Road
    VIC 3121

    Melways map reference: Map 2G, J5

    map-icon.gif  View on Google Maps

    Main reception is located on level 2

    If you are attending the emergency department please enter via 34 Erin Street, Richmond.


    Public transport

    If you are coming to Epworth Richmond from the city by tram catch tram 48 towards North Balwyn from Collins Street or tram 75 towards East Burwood from Flinders Street and get off at tram stop number 15.
    By train the closest station to Epworth Richmond is West Richmond station which is on the South Morang and Hurstbridge Lines. Richmond station on Swan Street is a 15 minute walk away.


    Epworth Richmond has limited undercover parking. The car park is open every day from 6.00am to 10.45pm.

    The entrance to the car park is on Bridge Road. As there are limited spaces at times the car park becomes full.

    Parking is also available in adjacent streets but please take note of council restrictions.

    Parking rates

    ​Short Term Ticket Rate
    ​0 - 30 mins $9.00
    ​30 mins - 1 hr $13.00
    ​1 hr - 1.5 hrs $18.00
    ​1.5 hrs - 2 hrs $23.00
    ​2 hrs - 2.5 hrs $28.00
    ​2.5 hrs - 3 hrs $33.00
    ​3 hrs - 3.5 hrs $40.00
    ​3.5 hrs - 4 hrs $50.00
    ​4 hrs -  6 hrs $60.00

    Pick up and drop off

    Patients may be dropped off or picked up at the Bridge Road hospital entrance or the rear entrance on Erin Street. Cars can wait at either of these entrances for a maximum of five minutes.
    Wheelchairs can be obtained from main reception and may be requested by picking up a courtesy phone at the Bridge Road or Erin Street entrances.


    Finding your way

    Epworth Richmond is comprised of a number of separate buildings:

    • Erin Street  (main theatres, ICU and wards)

    • Leigh Place  (wards and day of surgery admission)

    • Bridge Road  (radiology, pharmacy, main reception, consulting suites)

    • Normanby  (Syme theatres and rehabilitation wards)

    • The Epworth Centre  (consulting suites, Tattersalls Cancer Centre)

    • Elim  (outpatient rehabilitation program) located opposite the main hospital on Erin Street


    To find your way you may need directions to locate the right building and lifts, floor and room number.

    Staff at main reception will help you find your way. Main reception is accessed from the Bridge Road entrance by taking the stairs or lift near Hudsons Coffee to level 2. From the Erin Street entrance main reception is at street level and directly ahead.

    Volunteers are often available to give directions at the Bridge Road entrance.




    Epworth Richmond provides both private and shared room accommodation. There may be occasions where we are unable to accommodate your requests however we will endeavor to meet your needs as quickly as possible. Please speak with your nurse if your preference is for a private room.


    All rooms have a television, radio and telephone.


    In-house movies are played on channel 8, 11 and 12. A different movie is played on each channel daily, beginning every 3 hours from midnight. The movie program is available on channel 1.

    Internet access

    Patients at Epworth Richmond are able to access the internet by hiring a laptop at a per day rate. Further information is available on admission.


    Each day you will be able to choose from a menu with a range of freshly prepared meals by our team of chefs. All menus are prepared in accordance with Australian dietary guidelines ensuring that your dietary needs are met.

    Our eight day cycle menu changes in Autumn and Spring to reflect availability of fresh seasonal produce. Menu monitors are available to assist you with menu choices or to assist with any special request you may have.

    Meal Service Times

    Breakfast:  ​

    7am - 8.30am  ​

    Morning tea:
    9.30am - 10.15am  ​
    Lunch:  ​
    11.30am - 1pm   or   1.30pm - 2.15pm ​
    Afternoon tea:  
    5.30pm - 7pm​
    5.30pm - 7pm​


    Epworth Richmond’s postal address is:


    89 Bridge Road

    Richmond VIC 3121


    Your mail will be delivered to you, on your ward, Monday to Friday. Where possible, please have your full name and ward clearly marked on the envelope to assist delivery.

    Newspapers and magazines

    Newspapers and magazines can be purchased from the newspaper vendor who visits the wards each day. They are also available from the gift shop on level 2.


    Patients’ library

    A small collection of books is available for recreational reading on level 2, Normanby Place. In addition, a volunteer visits each floor on a regular basis with a trolley of books. This is a complimentary service.


    Each bed has its own telephone, enabling your family and friends to dial you directly. Please ask your nurse or ward receptionist to assist you in locating your direct telephone number.


    Local, STD and ISD calls can be made from your bedside telephone. Local calls are complimentary; however there are charges for calls to mobile phones and for STD and ISD calls. Special telephones are available for patients with impaired vision or hearing, or for patients who are unable to hold a hand piece.

    When you leave

    Discharge is at 9.30am. If you are unable to be picked up at this time you will be directed to the discharge lounge on level 2 Erin Street building.


    Medication ordered for use after discharge may be collected in person from Slade Pharmacy, level 1 Bridge Road building. Pharmacy charges accrued during your hospital stay are to be paid to Slade Pharmacy on discharge. 

    For further information see leaving hospital.


    Visiting hours - rehabilitation patients

    Visitors for rehabilitation patients are welcome from:

    4pm – 8pm    Monday to Friday

    1 pm – 8pm   Saturday and Sunday

    To visit outside these times please contact the ward/unit manager as patients may be attending therapy treatment between 9:00am and 4:00pm.

    Visiting hours - all other patients

    For all other patients, visitors are welcome daily from:

    11am – 1pm and 3pm – 8pm

    Rest is an important part of our patients' healing process. To ensure every patient has an opportunity to rest we have a dedicated rest period each day.

    Our rest period is between 1pm - 3pm in all wards.

    At the start and end of the rest period you will hear a harpist playing through the overhead audio system. We ask that all visitors work with our healthcare team to respect our Patient Rest Periods.

    Long visits may tire patients, so please show consideration and stay for short periods only. We also ask that visitors are considerate of other patients and keep noise levels low when visiting, and supervise children at all times. Quiet Hospitals Help Healing.

    In the interest of all patients, if you feel unwell or know you have a cold or flu please refrain from visiting until your health improves. Please encourage others to take similar protective measures.

    Lilies are known to cause allergies and related symptoms in some people. In order to protect our patients, staff and visitors from this known allergen, Epworth does not allow lilies to be brought into any of our hospitals. All other flowers are welcome.

    The EpiCentre Cafe

    The EpiCentre Cafe is located on Level 2. The cafe sells an array of hot meals, sandwiches, snacks and drinks and is open Monday to Friday 6.45am–7pm and Saturday and Sunday 8.30am–6.30pm. The EpiCentre Cafe welcomes all patients and visitors. A fully vended service is available 24 hours a day, seven days a week. 

    Hudsons Coffee

    Hudsons Coffee is situated in the foyer off Bridge Road. Light refreshments are available including a selection of coffees, hot and cold snacks, cakes and sandwiches.

    Open Monday to Friday 7am – 8pm, Saturday and Sunday 8am – 8pm.


    Ngenious Floriade Florist services all Epworth campuses, seven days a week. The florist provides the highest quality flower arrangements with delivery to all Epworth hospitals, including free delivery to Epworth Richmond.

    Orders for flowers can be arranged online or by telephoning 03 9426 6124 or 03 9421 5885 between 8.30am – 8.30pm Monday to Friday, 9am – 7pm Saturday, and 10am – 7pm Sunday.

    VISA, MasterCard, AMEX and Diners Club are accepted.


    Slade Pharmacy at Epworth Richmond offers comprehensive services to both visitors and patients. It is open seven days a week from 8am – 10pm.

    The pharmacy can supply prescriptions, over-the-counter pharmaceuticals and a wide range of nutritional and home healthcare products. Pharmacy staff are available to counsel patients on the correct use of drugs.

    Accommodation for visitors

    There are a range of accommodation options for visitors to Melbourne within walking distance or a short tram/taxi ride of Epworth Richmond. Download a detailed listing​.

    Please note that rates are subject to change without notice and should be confirmed before making a booking.



    Epworth HealthCare runs a volunteer program which provides support to all of our hospitals. Volunteers actively assist in the delivery of patient care through tasks ranging from directing visitors and delivering mail to admin support and keeping patients company.

    Our volunteer services program aligns with Epworth HealthCare’s strategies, with a focus on:

    • patient care

    • meeting our commitment to enhance service delivery for patients and clients across all areas of the organisation

    • enabling our volunteers to be their best and give their best

    • volunteer satisfaction.

    Learn more about Epworth's volunteer program.
    All volunteers undergo full training and orientation prior to commencement. If you would like to enquire about volunteering opportunities across all our hospitals, please contact Frances Yucedag, Volunteer Services Coordinator on 9426 6217 or frances.yucedag@epworth.org.au.