Epworth Eastern

1 Arnold Street
Box Hill, Vic 3128
 
 
Phone
03 8807 7100
Fax
03 8807 7800
 

Epworth Eastern,situated in Box Hill in Melbourne’s eastern corridor, is a state-of-the-art hospital with 223 beds, an 18-bed level 3 critical care unit, a 24-bed cardiac unit, and over 75% private rooms. Its principle focus is on cardiac, vascular, orthopaedic and general surgery, oncology, urology and endoscopy services.

 

Epworth Eastern maintains state of the art equipment and technology, including a da Vinci robotic operating system, digital operating suites, a computerised medication administration system, and operates in a fully wireless environment.

 

 

Epworth Eastern Procedural Areas

 

Cath Lab, DPU, Endoscopy, Operating Suite 

Epworth Eastern has 8 operating theatres with a day surgery/DOSA area, two endoscopy theatres, and a cardiac and vascular interventional catheter lab.  Supported by the latest technology, the procedural areas provide the latest in medical care for a wide range of procedures and specialties.

 

 

 

Melways Ref  Map 47, C8


Public Transport

 

 

If you are coming to Epworth Eastern by tram 109 get off at stop 57. Epworth Eastern is a short walk from the tram stop.

 

By train, the closest station to Epworth Eastern is Box Hill Central, which is on the Belgrave/Lilydale line. Epworth Eastern is approximately 10 minutes walk from the train station.

 

 

   
   
 
 

Parking

 

Epworth Eastern has undercover parking available on site. The entrance to the car park is on Arnold Street. Parking is also available in adjacent streets, but please take note of council restrictions.

 

The car park is open every day.

 

 

Parking Rates (in hours):

 

0.0 - 0.5​

 

$7.00 ​​

0.5 - 1.0  

$11.00​​

1.0 - 1.5
$15.00 ​​
1.5 - 2.0​
$18.00 ​​
2.0 - 2.5 $19.00​​​
2.5 - 3.0​
  $23.00 ​​
3.0 - 3.5​
$30.00 ​​
3.5 - 4.0​
$35.00 ​​
4.0 - 8.0​
$45.00 ​​
8.0 - 24.0​ $60.00​
Weekly Pass​ $75.00​
Lost Ticket Fee​
 ​

$60.00  ​

 

 

 

 

Pick Up and Drop Off

 

Patients may be dropped off at the Arnold Street hospital entrance.

 

Cars can wait at this entrance for a maximum of five minutes and preferably should remain attended at all times. Wheelchairs can be obtained from main reception.

 

Taxi

 
A taxi phone is located in the front foyer of Epworth Eastern.

 

 

Accommodation

 

Epworth Eastern has been designed to provide the highest quality facilities for patients and visitors. The hospital features lots of natural light and provides over 75% private rooms. Private ensuites are provided in each patient room.

 

Epworth Entertainment

 

Epworth Eastern patients can access state-of-the-art touch screen entertainment system during their hospital stay, which can include free-to-air television, Foxtel, radio, movies, audio books, internet and email. To purchase an entertainment package of your choice, speak to patient admissions on arrival. 

 

Internet Access

 

Epworth Eastern provides internet access for patients via wireless in selected areas of the hospital. For further information, refer to the patient compendium in your room.

 

Meals

 

Epworth Eastern’s Food Services department is committed to providing the highest standard of quality care and service to our patients, staff and guests.

 

Our catering department offers an eight-day cyclical menu with a variety of fresh cooked meals daily. We work closely with our nutrition department to provide you with the best balanced meals to enhance your speedy recovery.

 

The Menu Monitors visit patients every day to help you make menu selections from a menu brochure located at each bedside. The Menu Monitors are available from 8.00am–4.30pm, seven days a week.

 

Epworth Eastern has developed a Food Safety Program that conforms to HACCP (government legislation), to ensure that food prepared and cooked for patients is of the highest standard.

 

Meal Service Times

 

Breakfast:  ​

7.30am - 8.30am

Morning Tea:
10.00am - 11.00am​
Lunch:  ​
11.45am - 12.30pm
Afternoon Tea:  
3.00pm - 4.00pm​
Dinner​:
5.45pm - 6.30pm​
Supper​:
 8.00pm - 8.45pm​

 

Mail

 

The postal address for Epworth Eastern is:

 

1 Arnold Street

Box Hill VIC 3128

 

Your mail will be delivered to you, on your ward, Monday to Friday. Where possible, please have your full name and ward clearly marked on the envelope to assist delivery.

 

Newspapers and Magazines

 

Available from Hudsons Coffee on Level 1.

 

Telephone

 

Each bed has its own telephone, enabling your family and friends to dial you directly. Please ask your nurse or ward receptionist to assist you in locating your direct telephone number.

 

STD/mobile/international calls can be made by purchasing a phone card, available from Reception on Level 1. Special telephones are available for patients with impaired vision or hearing, or for patients who are unable to hold a hand piece.

 
 
   
 
   
 
   
   

Visiting Hours

 

Visitors are welcome between the times below, seven days a week.

 

Level 2:

10.00am - 2.30pm  and  4.30pm - 8.00pm

Level 4 South: 10.00am - 2.00pm  and  3.30pm - 8.00pm
Level 4 North and Level 5: 10.00am - 1.00pm  and  2.00pm - 8.00pm
Intensive Care Unit (ICU): 10.00am - 3.30pm  and  5.00pm - 8.00pm
 

Long visits may tire patients, so please show consideration and stay for short periods only. We also ask that visitors are considerate of other patients and keep noise levels low when visiting, and supervise children at all times. Unwell visitors or children should refrain from visiting.


 

Refreshments and Meals


Hudsons Coffee is located on the Ground Floor/Level 1 of Epworth Eastern. It offers an array of hot and cold drinks, snacks, and light meals. Newspapers and magazines are also available. Hot meals are available in the adjoining Bistro at lunchtime from 11.30am–2.00pm.

 

Opening Hours:

  

Monday to Friday:

6.30am - 6.00pm

Saturday:
8.00am - 4.00pm
Sunday:     9.00am - 4.00pm
 

Soft drink and snack vending machines are available on Level 1 (street level).
Box Hill shopping and dining is a short walk away, and the Box Hill R.S.L. is just across Nelson Road, next to the park.


 

Florist

 

 

Ngenious Floriade Florist services all Epworth campuses, seven days a week. The florist provides the highest quality flower arrangements with delivery to all Epworth hospitals, including FREE delivery to Epworth Richmond.

 

Orders for flowers can be arranged via www.epworthflorist.com.au​ or by telephoning 03 9426 6124 or 03 9421 5885 between 8.30am–8.30pm Monday to Friday, 9.00am–7.00pm Saturday, and 10.00am–7.00pm Sunday.

 

VISA, MasterCard, AMEX and Diners Club are accepted.


 

 

 

Pharmacy

 

Slade Pharmacy at Epworth Eastern offers comprehensive services to both visitors and patients.

 

Opening Hours:

 

Monday to Friday:

8.00am - 6.00pm

Saturday: 8.00am - 3.00pm
Sunday:   9.00am - 12.00pm
 

The pharmacy supplies prescriptions, over-the-counter pharmaceuticals and a wide range of nutritional and home healthcare products. Pharmacy staff are available to counsel patients on the correct use of drugs.



 

Accommodation for Visitors

 

There are a range of accommodation options for visitors to Melbourne close to Epworth Eastern. Download a detailed listing​. Please note that rates are subject to change without notice and should be confirmed before making a booking.


 


 
 
   
   
 
   
   

Volunteers at Epworth Eastern assist with the information desk, and run the newspaper trolley group, help with administration and HeartSmart support.

 

Every volunteer helps patients and visitors feel more comfortable and relaxed during their hospital visit. Volunteers undergo full training and orientation prior to starting and people in the departments where they work are also given advice on the partnership of working with volunteers.

 

If you would like more information on the work and training to become a volunteer please contact:

 

Frances Yucedag
Manager, Volunteer Services Program
Phone: 03 9426 6217