Comprehensive emergency treatment and care

Epworth Richmond's emergency department treats more patients than any other private hospital emergency department in Victoria, caring for over 29,200 adults and children annually. It is staffed by a team of experienced doctors and nurses 24 hours a day, 7 days a week. The emergency department assesses and treats people with serious injuries and those in need of emergency treatment.

Richmond Emergency Department is equipped to support children and their parents with private emergency care for a broad range of presenting problems, including accidents and injuries, and common childhood illnesses.

Children with severe illness or injury may require stabilisation and transfer to a specialist children's hospital for ongoing management.

Our emergency department staff consult with Epworth specialist paediatricians and paediatric surgeons to ensure the best possible care is provided to children and adolescents.

Getting to emergency

Emergency at Epworth Richmond is located at:

62 Erin St Richmond
(opens in Google Maps)

Metered street parking is available in Erin and Lennox Streets and underground car parking is also available from Bridge Road entrance – fees apply. We offer short-term drop-off/ pick-up zone in front of our Emergency Department entrance on Erin Street.

A discounted parking pass is available for patients attending Epworth Richmond Emergency Department, available from Emergency Department reception.

Getting to emergency

What to expect at emergency

We understand it can be a stressful time when making the decision to seek emergency care. Sometimes, knowing what to expect can be helpful in these situations.

Firstly, you will be triaged by our highly trained nursing staff to access the urgency of your medical condition. Then, our clerical staff will confirm your personal details and will discuss fees payable.

Following this, your emergency consultation, investigation, and treatment will be undertaken. If your condition requires hospital admission, the team will arrange your transfer to a ward or you will be discharged home with a plan for follow up treatment.

Please be aware, you may experience wait times throughout your visit.

View our emergency department fees


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