Emergency

In an emergency, always call '000' first.

Epworth Richmond's emergency department treats more patients than any other private hospital emergency department in Victoria, caring for over 29,000 adults and children annually.

Getting here

By tram: When coming to Epworth Richmond via the city, catch tram 48 towards North Balwyn from Collins St or tram 75 towards East Burwood from Flinders St and get off at tram stop number 15.

By train: The closest train station to Epworth Richmond is West Richmond, which can be reached via the South Morang and Hurstbridge Lines.

Richmond station on Swan Street is also a 15-minutes walk from the hospital.

Visiting hours

Before visiting the hospital, please read the following information:

Community medical alert: Coronavirus (COVID-19) update

Visitor access restrictions now apply:

  • Limit of only ONE designated visitor per patient at a time
  • Only immediate family, next of kin and carers are permitted
  • Visitors must be over 16
  • Any visitors who have travelled in last 14 days are not permitted
  • Reduced visiting hours apply (10am - 11.30am and 6pm - 7.30pm)
  • All visitors to report to main or ward receptions
  • Thermal temperature checks at point of entry

Visiting information

  • Plan your visit

    Patients may tire easily, so please consider planning for a short visit only. We also ask visitors to ensure they remain considerate of other patients in keeping noise levels low when visiting and that children are supervised at all times.

    Please also consider rescheduling your visit if you feel unwell until your health improves.

  • Flowers

    Lillies are known to cause allergies in some people, so in the interests of protecting patients, staff and visitors from this known allergen, we do not allow lilies to be bought into any of our hospitals.

    Epworth welcomes all other flowers.

  • Pick up and drop off

    The entrances at both Bridge Road and at Erin Street provide space for patient pick up or drop off. Cars can wait at the drop off point for a maximum of 5 minutes.

    Wheelchairs are available from the main reception and may be requested by picking up a courtesy phone at the Bridge Road or Erin Street entrances.

    Emergency department and Kids' emergency department - enter via 62 Erin Street, Richmond.

  • Parking

    Parking rates:

    • 0 - 30 mins $9
    • 30 mins - 1 hour: $13
    • 1 - 1.5 hours: $18
    • 1.5 - 2 hours: $23
    • 2 - 2.5 hours: $28
    • 2.5 - 3 hours: $33
    • 3 - 3.5 hours: $40
    • 3.5 - 4 hours: $50
    • 4 - 6 hours: $60
    • 1 week: $130

    Patients having surgery will be provided with a $20 car park voucher for their family to be with them on admission.

  • Accommodation for visitors

    There are a range of accommodation options for visitors to Melbourne within walking distance or a short tram/taxi ride of Epworth Richmond.

    Please note that rates are subject to change without notice and should be confirmed before making a booking.

Amenities

Amenities

Epworth Medical Imaging

Level 2, 89 Bridge Road
Richmond VIC 3121

Phone: 03 9516 2244
Fax: 03 9516 2255
Email: richmond@emi.net.au
Booking and appointments

Operating hours:

  • Monday - Friday: 7:00am - 7:00pm
  • Saturday: 7:30am - 4:00pm
  • Sunday: 8:30am1:00pm
Amenities

Epworth Pathology

Epworth Pathology is an affiliation of Melbourne Pathology and Epworth, providing quality pathology services to doctors and patients of Epworth.

The Epworth Richmond collection centre is open from Monday to Friday 8:00am – 6.00pm and on Saturday from 9:00am - 12:00pm

Slade Pharmacy
Amenities

Slade Pharmacy

Slade Pharmacy at Epworth Richmond offers comprehensive services to both visitors and patients.

The pharmacy can supply prescriptions, over-the-counter pharmaceuticals and a wide range of nutritional and home healthcare products. Pharmacy staff are available to counsel patients on the correct use of drugs.

Operating hours:

  • Monday - Sunday: 8am – 10pm
Epi Cafe
Amenities

Epi Cafe

Epi Cafe offers an array of hot meals, sandwiches, snacks and drinks.

Operating hours & location:

In light of the current COVID-19 situation, the team at Zouki have implemented reduced trading hours:

  • Monday to Friday: 6.00 am - 6.00 pm
  • Saturday & Sunday: 7.00 am - 5.30 pm

A fully vended service is also available 24 hours a day, 7 days a week.

The cafe is located on level 2.

Amenities

Bridge Place

Bridge place is situated on the ground floor of the Danks Wing, easily located from the Bridge Road entrance. Light refreshments are available including a selection of coffees, hot and cold snacks, cakes and sandwiches.

In light of the current COVID-19 situation, the team at Zouki have implemented reduced trading hours:

  • Monday to Friday: 6.30 am - 2.00 pm

 

Amenities

Ngenious Floriade Florist

Ngenious Floriade Florist provides the highest quality flower arrangements, delivering to all Epworth Hospitals.

Located within the Epworth Richmond hospital, delivery to Epworth Richmond is free.

Schedule a delivery:

  • Orders can be arranged online or by telephoning 03 9426 6124.
  • VISA, MasterCard, Amex and Diners Club are all accepted.

Operating hours:

  • Monday to Friday: 8:30am - 8:30pm
  • Saturday: 9am - 7pm
  • Sunday: 10am - 7pm